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Crisis Care Helplines

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Heartstory Counselling does not operate an emergency or crisis service. 

If you are in need of on the spot or urgent assistance the following numbers may be useful. 

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  • Need to Talk? Call or text 1737 (Free call or text)
     

  • Lifeline:    0800- 543 354 (available 24/7)  or (09) 522 2999
     

  • Suicide Crisis Helpline: 0508- 828 865 (available 24/7)
     

  • Youthline : (open 24/7)  0800 – 376 633 You can also text 234 for free between 8am and midnight or email: talk@youthline.co.nz
     

  • Depression Helpline: 0800 111 757  (available 24/7) or free text 4202
     

  • Anxiety New Zealand phone line  0800 269 4389 (0800 anxiety)
     

  • Alcohol Drug Helpline:  0800  787 797 (also text 8691 free) (available 24/7
     

  • Gambling Helpline  0800 654 655
     

  • Alcoholics Anonymous Helpline   0800 229 6757  OR www.pothelp.org.nz
     

  • Rape Crisis – 0800 88 33 00 (for support after rape or sexual assault)
     

  • Women's Refuge Crisis line – 0800 733 843 (0800 REFUGE) (for women living with violence, or in fear, in their relationship or family)
     

  • Shakti Crisis Line – 0800 742 584 (for migrant or refugee women living with family violence) www.shakti.org.nz

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