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Crisis Care Helplines

Heartstory Counselling does not operate an emergency or crisis service. 

If you are in need of on the spot or urgent assistance the following numbers may be useful. 

  • Need to Talk? Call or text 1737 (Free call or text)
     

  • Lifeline:    0800- 543 354 (available 24/7)  or (09) 522 2999
     

  • Suicide Crisis Helpline: 0508- 828 865 (available 24/7)
     

  • Youthline : (open 24/7)  0800 – 376 633 You can also text 234 for free between 8am and midnight or email: talk@youthline.co.nz
     

  • Depression Helpline: 0800 111 757  (available 24/7) or free text 4202
     

  • Anxiety New Zealand phone line  0800 269 4389 (0800 anxiety)
     

  • Alcohol Drug Helpline:  0800  787 797 (also text 8691 free) (available 24/7
     

  • Gambling Helpline  0800 654 655
     

  • Alcoholics Anonymous Helpline   0800 229 6757  OR www.pothelp.org.nz
     

  • Rape Crisis – 0800 88 33 00 (for support after rape or sexual assault)
     

  • Women's Refuge Crisis line – 0800 733 843 (0800 REFUGE) (for women living with violence, or in fear, in their relationship or family)
     

  • Shakti Crisis Line – 0800 742 584 (for migrant or refugee women living with family violence) www.shakti.org.nz